Address: 3 Gloucester Rd, Luton, LU1 3HX
My van was taken to this garage by RAC. I was in liaison with RAC about the payment of my van and in the mean time the garage called me to ask for authorisation for the work. I advised them to await the go ahead from RAC. (RAC had already informed the garage a new starter motor was needed.) A day later I received a call from the garage claiming that there was an electrical fault with the van and it would cost in the region of £800. RAC cover upto £360 parts and labour, so they were hoping to make money from RAC and more from myself. The van was checked by an RAC engineer and there was no other fault, apart from the starter motor so it showed the garage were trying to extort money from me. I waited until Tuesday and the garage called again, a worker advised me that the starter motor had been changed a day prior (the same day I received a call to say the van had further faults!) Now the van needed collecting or it would be subjected to storage charges.